Customer Testimonials
Def 10 out of 10. Tom goes above and beyond any service. Rockland goes out of its way to no stress no confusion and great atmosphere
Prompt, accurate service. Professional staff. Clean facility. It was a very positive experience with everyone at Rockland Land Rover
Absolutely amazing and extremely helpful. They were very efficient and took the time to store my car indoors after having a detail and I could not get there due to travel issues.
Full check up on the vehicle was thorough and fixed on time. The loaner vehicle is a huge plus.
Tom and Amanda do everything possible to to make everything easy and perfect they keep you informed and help with anything that you need
The sales process was very easy and Melvin. My sales rep was very flexible and easy-going.
Took the car in for front brake repair. Went well and quick. Coincidentally I had an issue with an injector. Nothing to do with the brake repair. They took care of it at no charge. Greatly appreciated
GREAT SERVICE. Timely, good communication. GREAT work all around by everyone. Dean is such a pleasure to deal with.
Great job, great job, great job, great job, great job, great job, great, job,great
Great service and great dealership. Would highly recommend landrover hanover. I was given a wonderful loaner
Tom was super helpful in service. I had an unusual request relative to a previously failed inspection and he was forthcoming with timelines and information. Very positive experience all around.
Always a pleasure to work with Tom and the service team. Good communication and no surprises
Fantastic people in general, and Mary Cromer in sales in particular was incredibly helpful and a pleasure to work with.
I recently purchased a vehicle from Land Rover Rockland, and I couldn't be happier with the experience, largely thanks to Rob Clauss. Rob was a true pleasure to work with—he brought great energy, was extremely personable, and kept the atmosphere light and fun without any high-pressure sales tactics. He made sure all my questions were answered and guided me seamlessly through the purchase. Thank you, Rob, for making this such a great experience!
Rockland Land Rover was a great choice to purchase our next vehicle. Sales person was absolutely knowledgeable and helped us through the selection process. Mary Cromer is the sales guide you want! She is fabulous!
I had an outstanding visit to Land Rover Rockland. Matthew Murray, my service guide, was terrific: if he is not in charge of the dealership’s customer service department, he should be.
The Service Dept did a great job addressing the issues with my Range Rover. My Service Advisor, Matthew Murray, went out of his way to make sure I was happy with my experience.
I had a great experience with the staff at this location. Pleased with the service
My service experience was very positive today. Our agent Tom was extremely professional & courteous. We were in & out in about an hour. Thanks.
Absolutely incredible service from Matthew. He went above and beyond. Extremely pleased with the whole experience.
Always transparent and easy to work with. I’ve never had an issue with the team
Excellent experience at the Rockland Land Rover! Low key approach, knowledgeable staff. Organized system to meet your needs.
Mary Cromer was an absolute pleasure to work with. A total pro who was knowledgeable and didn’t have any of the salesperson schmarm.
Melvin and Emma were fantastic. Very honest, realistic and helpful. This is our third vehicle from the team and we’re hooked! We also have received great service from Dean and Brendan. Thanks again!
Dean did a good job. I forgot to remind them to get the part so the part was not there when I arrived. We had to reschedule for the next day.
Excellent care today.. Took care of recall immediately then cleaned my car thoroughly.. Thank you
Great customer service, and the buying process was super easy and affordable. Employees are respectable and professional. I feel safe and secure throughout my vehicle buying process.
Mary Cromer was awesome! Quick, easy and a painless process. Will be back for future purchases!
Tom was extremely helpful and made my experience at Land Rover (Rockland) actually enjoyable! Thank you!
Friendly people, great communication and quality workmanship. We’ve serviced several vehicles here and by far a better experience than with other locations.
Dean In Service was ahead of the item, had it solve before it was an issue….. thanks Again!
Amazing service in and out after setting up an appointment had my car right back to me the next day i highly recommend thank you
Mary was immediately warm and welcoming. We talked about the car I was looking at and she made it super easy to test drive and run some numbers for me trade in and purchase price.
Dean always provides great service and follow up! I have been a customer for over 20 years.
I had a great experience working with Mary. She was very kind, professional, and never made me feel pressured. She was patient with all my questions and genuinely wanted to help me find the right vehicle. I really appreciate her time and kindness throughout the process. I would definitely recommend Mary to anyone looking for a great car-buying experience!
Everyone is really friendly here - you can tell they really like their jobs and I am impressed.
The are excellent I truly love them The they were respectful They gave us all the attention
Everything was great! Mary Cromer was our sales person and she was extremely helpful and knowledgeable as well as very personable. We feel fortunate to have worked with her. Everyone we have encountered at the dealership has been great!
Very happy from start to finish with the service department and Dean my advisor. A big thank you to Amanda for getting me in a loner vehicle as well. My vehicle was fixed the first time and on short notice. I appreciate the great service Ty.
We had a tire blowout in Chatham and needed to get to NJ to move our children into college. On a Saturday, where AAA or any tire dealership couldn’t help, Tom and Amanda were amazing and got us fixed up and back on the road in 90-minutes! They even drove us to the Hingham Center so we could have lunch while they worked. Tremendous service! We have owned many brands of vehicles and dealt with many dealerships. Nothing compares to Land Rover Rockland, MA!!! Thank you for your phenomenal service!
They took my car right in for service as planned. Tom explained it would take almost all day and I did not have transportation back to my house. So he explained an annual service which would take less time and I could schedule the additional service later. Greatly appreciated. They also helped me with a Bluetooth issue I was having which I appreciated as well.
Excellent service and Matt was wonderful to work with. Very quick and efficient and was able to price match as well. Highly recommend coming back
Matthew was great and will certainly be back to the dealership whenever I need anything
Great customer service by Matthew. Timely updates. Transparent communication on the work to be done.
This is an honest, efficient and straight up dealership. Great service department that keeps their appointments and delivers excellent work as committed.
The staff at Rockland Land Rover are extremely nice and understanding. They listen to your concerns and keep you in the loop during your appointment.
The team at Rockland Land Rover is exceptional. They make serving your vehicle easy. From making the service appointment to the updated reminders for the day of service, and making sure that you have a ride to where you need to go. They went over in detail the breakdown of what was serviced on my vehicle, and they even gave my Rangey a bath! Thanks to the entire team, especially Tom for taking great care of this service department.
Dean did an excellent job of updating progress on the vehicle repair. Offered to deliver the vehicle
Tom and the staff are amazing! Great customer service! Been wth them for over 20 years!
My service advisor Dean was very helpful. My prob was fixed and my warranty was billed properly.
Courteous, professional and good communicators. Job done on time as promised. Both the appointment scheduler and service desk handled everything nicely
Everyone very helpful..nice waiting area and a nice coffee/beverage set up…cleaned and vacuumed the car
Tom in Service went above and beyond to make our service experience easy and enjoyable! We plan to use LR Rockland for all of our service needs in the future
Great dealership. People are kind, knowledgeable and efficient. They make buying a new car as easy as possible
My service visit was excellent from start to finish. Dean informed me of what was going to be done and how long it would take. It was exactly what he said. Couldn’t have been better.
Fast friendly service and top notch customer service support…Would definitely recommend and will use them again
Great Staff. Service was efficient and not long of a wait. Scheduling appointment was quick and easy
Thomas Faulstich & Mike Phinney were more than accommodating when I drove in at 4pm with a window that wouldn’t go up (window regulator). They had me out of there by 5pm! Thank you so much!
Cleaner and more comfortable than going to Jiffy Lub. In and out in an hour and a half.
I drive all the way to Rockland passing 2-3 other Land Rover dealership because of the service here. Everyone single person is kind, friendly, and treat you like an actual person.
Service center took me on time, and did a good job quicker than promised for less than originally quoted
Always friendly people with great service that follows up to ensure that the job was done properly. Appreciate their concern that everything was done to my satisfaction.
Excellent communication and service, on time, and the detail work on my RR is exceptional. Kudos to Tom and his whole team!
Great dealership! Very friendly and service was great! Tom in service always does excellent work.
Great dealership they have always looked after me and my Range Rovers very well I have had five.A Range Rover is a very safe reliable car I would want no other
I gave them my veh running, they gave back not running. a straight story would help
Very organized, Tom went over in detail what was to be maintenance service and cost. Tom then brought a loaner car for my use. He called me when car was ready for pickup at my convenience. Car was clean and ready when I arrived. Tom then went over the work performed and the bill.
Mark was so pleasant and personable.service was done in a timely manner. Great visit!
Dean is the best. Great communication, caring and considerate. Made my repair well worth it.
From the time we entered the service center we were greeted by all the staff, warm, professional, and wonderful people very knowledgeable. We were made to feel very comfortable
always great service! very responsive and quick. nice to be able to have loaners as well.
Great customer service and sales people are great to work with and they are very knowledgable
The service team at Land Rover Rockland are wonderful to work with! They are very professional and do a great job toward taking care of their customers…
Mark in the service department was awesome! Got my repairs done quickly and with a smile.
Clean facility. Service managers knowledgeable and super helpful in scheduling and on the service day.
My service advisor is great to work with, work is done on time, car is returned washed and everyone I've encountered there have been wonderful to work with.
Service department takes great care of you. Especially Tom. All aspects of my service were completed and the car was cleaned
Everyone was nice , welcoming , and helpful ! Waiting room was nice and clean ! I enjoyed my time there 🙂
This location and people are amazing. Especially Dean! They are so nice and don’t overcharge you for service. I’ll never take my car anywhere else.
Prompt courteous service at Land Rover Rockland. Shout out to Dean and Tom in Service Dept.
Top Quality Service Department for all my Land Rovers. Fair and honest assessment and sent me pictures with estimates of work recommended. Easy process via phone and text. The tech who worked on my car is one of the best on the East Coast and offered his true professional opinion on items that needed work.
My advisor Dean is very nice, understanding person, updating me all the way my car was in service. Amanda the loaner department so sweet and kind.
The reason I didn't give 5 stars was because the person in charge of the loaners needs to be MORE friendly to the customers, she's doesn't have what you need for that position,I use that dealership for about 13 years and she's needs to go to customers service classes
had an excellent experience. Set up my appointment online and needed a loaner. Set up my appointment and they needed to push it by 6 hours to ensure I had access to a loaner, but they called me the day before to let me know and make sure that worked for me, which was nice. Most dealerships let you show up and then scramble for alternatives. Amanda and Tom we’re great to deal with.
Land Rover in Rockland is great dealer. They provide excellent service and all work done on my car was completed exactly as they said it would be.
Very courteous,professional, knowledgeable and trustworthy. Gave me all the information I needed up front
Worked with John during the entire test drive and purchase process. John was very professional and was able to handle all aspects of the purchase.
I had a personal situation that necessitated me keeping the loaner longer and they were great about it. No questions !
Great interaction! Willingness to work with me and was fair on the price of the Vehicle we purchased and the vehicle we traded. Definitely recommend!
This was my first vidt and the service advisor Mark, was amazingly humble, well knowledgeable about land rover issues and how to correct issues. My wife and I were very pleased with him and happy to have met him. We sincerely thanked him for his services. Be back on Nov. 21 for brake job.
Although not cheap, the people were friendly and very helpful. The service representative was extremely helpful.
The service dept. is top notch, from the manger Joe to Tom, Mark, Dean and the techs. I have worked with them for years and have always been treated very well. I would not take my Jaguar or Land River anywhere else for service.
Everytime I come here I have a great experience, but having Dean today made it even better! I am super apprehensive about all things car- but I learned so much from Dean, and got more fixed than I even came in for. I will definitely come here for all my Land Rover needs forever now. Thanks again!
Professional customer support and service repair fast and easy scheduling , the right place for your Range Rover.
Tom was very knowledgeable and professional The service department handle the task at hand in a timely manner I highly recommend their service
Exceptional , seamless service coordinated highly personal and professionally by Mark Beecher , Advisor and his service team.
Had my car serviced and Dean was my advisor. Everything went smoothly. He was professional and very nice!
Dean, Tom & the service team did a great job taking care of my car’s service needs. Highly recommend!
The service department was very helpful. They only fixed what was needed. And they did a great job plus gave me a loaner.
Just bought a used Evoque and went to Land Rover Rockland for the first time. Only needed an oil change but got so much more! The service provided by Mark and Amanda was truly excellent. They topped off the coolant, looked over the whole vehicle, showed me a bunch of features on the car. My car was ready on time and super clean!
